Refund Policy

💸 Refund & Return Policy

Last Updated: 25-April-2025

At Unique Union, your satisfaction is our top priority. We strive to deliver only 100% original and high-quality products. However, if something isn’t right with your order, we’re here to help.

✅ Returns Eligibility

We only accept returns if:

  • You received the wrong product

  • The product is damaged or defective

  • The product is expired upon delivery

To be eligible:

  • Item must be unused, unopened, and in its original packaging

  • Return request must be made within 3 days of delivery

  • Proof of issue (photos/video) must be provided

❌ Non-Returnable Items

Due to hygiene reasons, we do not accept returns or refunds for:

  • Used/opened beauty products

  • Products damaged after delivery

  • Items purchased on sale or during promotions

  • Change of mind or wrong selection by customer

🔄 How to Request a Return

  1. Email us at support@uniqueunion.shop or WhatsApp us at [Insert Number]

  2. Include your order number and clear photos of the item

  3. We’ll review and get back to you within 24–48 hours

If approved, we’ll guide you through the return process.

💳 Refund Process

If your return is approved:

  • Refunds will be issued via original payment method or store credit

  • Processing time: 5–7 business days

  • Shipping costs are non-refundable

🚚 Damaged or Missing Items?

Received a damaged product or something missing from your package?

  • Please contact us within 24 hours of receiving the order

  • Send us photos/video for quick resolution

📩 Questions?

We’re always here to help. 📧 Email: uniqueunion36@gmail.com
📞 WhatsApp: +923288155743